Philip Mudd is accustomed to making tough decisions. As the former deputy director of the CIA’s Counterterrorist Center and FBI’s National Security Branch, he has gathered information and made recommendations about some of the world’s biggest threats to national safety. […]
Mudd breaks down his decision-making process into five steps:
1. FIND THE REAL QUESTION
People often focus on the wrong question because they assume questions are self-evident, says Mudd. Focusing on better questions up front yields better answers later.
“Good questions are hard to come up with,” he says. “We typically overinvest our time in analyzing problems by jumping right to the data and the conclusions, while under-investing in thinking about exactly what it is we want to know.”